customer showcase video channel

We’re here today with Bernie of Galactic Travels

‘Bernie would you like to tell everybody what you do?’

‘Hi all. I’m a personal travel consultant & working from home allows me to help you plan your dream holiday at a time which is convenient to you’.

‘We provide a very personalised service working with you before, during & after your holiday. To make sure you have the most fantastic time & best overall experience’.

‘If you would like any help planning & booking your next holiday please connect with me, visit our website at, email me at or call me anytime on 07484 839063’. Concluded Bernie.

‘Thank you Bernie & we assure you Bernie provides a fantastic service. We’ve used Bernie, so have our in-laws & other people we know have too. We highly recommend Bernie & Galactic Travels’.

‘We got involved with Galactic Travels because Bernie wants to provide a very personalised service for her clients. This includes printing off a full travel pack. Including their holiday booking information, itinerary, boarding passes & luggage tags. Along with any vouchers they may require’.

‘But for a small business printing out these packs for each customer was costing Bernie a small fortune in replacement printer cartridges’.

‘So, to help Bernie save around 60% on the printing costs, we’ve provided our home & home business printing service. Infinity.’

‘Bernie no longer has to worry about the price of replacement cartridges or fixing her printer, as it’s all included in the price of just £11.99 a month.

Bernie now has certainty of cost & total peace of mind’.

We’re with Mike Steel today. Mike specialises in IT & Digital recruitment…

‘Mike would you like to explain what you do’.

‘Absolutely’ said Mike. ‘My business is part of GTL people & we provide specialised IT & Digital recruitment to small & medium sized organisations across the North West.’

Mike continued. ‘We find those difficult to find niche skill sets that are in massive demand. With 10-years of experience finding techie type people, this is where I can really help you.’

‘Thank you for that Mike’ said Darren. ‘How did you get involved with MY Total Office Solutions?’

‘Paul Bolton (MY Technical Manager) has recently joined our Kudos BNI networking group based in the chairman’s lounge at Burnley Football Club. We meet ever Thursday at 6:45am’ said Mike.

‘With the business growing we’d been searching for a remote telephone system that is scalable as we grow. Together with a multi-function printer for printing business & networking documents.’

‘Like with any small business the solutions had to be cost effective & provide certainty of support. And after a conversation over a coffee Paul came up trumps.’

‘We pay a fixed monthly fee of £15 for the telephone & £12 for the printer. Calls, cartridges & support are all included. It’s absolutely amazing value & I’m delighted’. Concluded Mike.

‘That’s wonderful news Mike & thank you for your kind words.’ Said Darren.

‘So that’s Mike Steel who specialises in recruiting those hard to find IT & Digital personnel. To wrap things up Mike please can you tell everyone how they can contact you.’

‘Certainly’ said Mike. ‘Best number to contact me on is 01282 348631 or you can drop an email to’

Darren began. “Good day. We’re here today with Sadie Nicholson of Smart PA, who’s going to explain how she can help you.”

“Hi all” said Sadie. “At Smart PA we offer bespoke admin packages to all sizes of organisations. From a 1 man band right up to organisations with 100’s of employees.”

“As an example. I’m currently working with a manufacturer who has 80 employees. Which shows you our service can be utilised by a whole host of organisations.”

“We provide back office business support functions in bespoke packages. Which can free up time so you can concentrate on strategic projects, stop you from working late at night or save you the hassle & cost of employing an extra team member.”

“Thats great Sadie” said Darren. “How can people contact you?”

“Simple” Sadie replied. “Just drop an email to with your requirement or requesting a call back.”

“That’s fantastic Sadie” commented Darren. “How did you get involved with MY Total Office Solutions?”

Sadie explained. “I met technical manager Paul Bolton at a networking event & he discussed your printing packages. The home & home business package was a no brainer for me. I was paying out over £30 a month just in ink cartridges. Now I’ve got the latest printer with unlimited cartrigdes for just £11.99 a month”.

“Yes” beamed Darren. “It’s a great package for homes with children & anybody that works from home too. Not only does it come with a printer, all the cartridges you’ll ever need & a fix or replace support package. You also get a fixed price guarantee too. Which means no price rises or hidden extra charges.”

“If you want any more information about any of our printing packages please visit our website here. Thank you for watching.”

Today I’m with Steve Brooks of CATAX. Steve please can you introduce yourself…

‘Hi everyone, I’m Steve Brooks & I help organisations make cash through claiming tax back on the money they invest in innovation’.

Please let me explain…

Research and Development (R&D) tax relief is awarded to organisations that invest in innovation. This innovation can be in the form of developing new systems, processes, products, materials, devices, or any changes to the way your business works.

The chances are your organisation is doing R&D without you even knowing – it’s not just for people in white lab coats. Our team are experts & will determine if your activities are eligible for tax relief and if so, we’ll get you the best possible return.

Steve and his team have helped loads of organisations claim back £1,000’s in unclaimed R&D tax relief. Why not give him a call on 07815 715751 and book in your free assessment.

Although Steve doesn’t print loads of documents, those he needs to print are critical to his business & clients. So when his printer packed up (after spending £70 on replacement cartridges) he was left high & dry with no support and an unexpected cost to replace it.

Steve asked if we could help….

After assessing his requirements. Our home printing solution saves Steve 50% against his previous costs & smooths out his cash flow (with a low monthly fee of just £11.99). Giving Steve certainty that his total printing costs are covered. Even replacing his printer in the future if we have too.

And as Steve works from home, he has the extra benefit of being able to use the printer for personal things too (as no extra charge). I know Steve loves to holiday, and I’ve no doubt he’ll be constantly printing holiday information and boarding passes.

Steve’s total printing volumes (including business & personal) are well within the limits of our home printing solution. Infinity. And means he can spend the £140 annual savings on a couple of extra flights to Spain.

Don’t forget to ring Steve on 07815 715751 to book a free R&D assessment. As the cash you might claim, could just pay for that dream holiday.

We’re here today at Valley Shorai Karate & Kickboxing Club in Ewood Bridge. Haslingden. Let’s go inside & see what they’re up to…

Senei Neil Holroyd runs the club & he has been involved in karate & kick boxing for nearly 30 years, running the club for 25 of them.

Sensei Neil is a 3rd Dan (3 x blackbelts) so is extremely experienced. He also has 2 experienced instructors (Claire & Sam), who are both blackbelts & going for their 2nd Dan (2 x blackbelts) later this year.

The club caters for a broad range of ages. From 5 right up to adults. And training is on Mondays, Wednesdays, Thursdays & Saturdays.

Our 3 children have been involved with the club for years. Yes, it teaches them self-discipline and a life skill. But as importantly Sensei Neil makes sure everyone has fun. Making everyone return time after time.

To check which time is right for you or your children call Sensei Neil on 07717 870734, email, message them on Facebook or visit their website at

Sensei Neil also had a problem. After each session he choice top of the class and wanted to print them a picture off and put another on his picture wall. But the cost of printer cartridges meant it would cost him nearly £50 a week in replacement cartridges alone.

He asked us to help. We designed a home printing solution for him. And provided a him with a wireless multi-function printer with unlimited ink cartridges, complete with a full maintenance package, where we fix or replace it if it goes wrong. For just £11.99 a month.

Sensei Neil is saving over £30 a month and £400 a year, which is massive a small karate club. And the savings can now be used to buy some extra equipment for the students to use.

So, if your looking for an activity for you or your children to get involved with, which teaches you a life skill & is fun too, get in contact with Sensei Neil Holroyd at Valley Shorai Karate & Kickboxing Club in Ewood Bridge, Haslingden.